"

Czapek Genéve, Services

After sales service and Warranty

Service, Warranty & After-sales

 
One of the 3 founders of the revived Czapek, Sebastien, is a watchmaker expert in Timepieces After-Sales servicing, and we have put it as a central element of our long-term success. All Czapek Genève timepieces, sold through retail partners or directly, come with a 3 years international product warranty, one year more than the usual practice in the industry. Our watchmaker will personally take care of your After-Sales inquiries, and will give you a prompt answer (10 days) regarding the servicing of your watch. On top of our own After-sales commitment, we have taken an extra commitment with Chronode, which will provide the movement after-sales components and repair service to our customers for a period of 15 years after the last order we make.