Tudor, Services

After sales service and Warranty

TUDOR SA has decided to extend the warranty validity for all TUDOR watches to
5 years, instead of the current 2 years.
This decision will apply to all TUDOR watches sold from 1 January 2020.
In addition, all TUDOR watches sold between 1 July 2018 and 31 December 2019 will benefit from an 18-month warranty extension, thus increasing the validity of the warranty to three and a half years. 
For all TUDOR watches purchased before 1 July 2018, the warranty period remains at 2 years. 
The guarantee excludes normal wear-and-tear  (notably the wear-and-tear of non-metal bracelets and straps), theft, or damage due to misuse. The substitution of components with, or the addition of, components or accessories not manufactured by Tudor will invalidate de guarantee.
This guarantee is valid only if :
- The watch has been sold by an Official TUDOR Retailer 
- The guarantee card has been completed  in full by the Official TUDOR Retailer at the time of the purchase
- The guarantee card is presented with the watch, either to an Official Tudor Retailer or to one of the Official ROLEX or TUDOR Services Centers. 
Any work carried out by third parties will invalidate the guarantee. In the event of any discrepancy between the linguistic versions included in the present guarantee the French text will prevail.
Please visit TUDORWATCH.COM to view the list of Official Tudor Retailer